{"xsrfToken":"8af2f38098d85bff36d2b00d6fee8ada8e735c66_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f44e12e0-62fd-46d6-b25a-9e35d04bf911/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWQ4YTkwNi0xYmRiLTQyMjktYTM2OC05ODRhMjllZWM1OTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NGUxMmUwLTYyZmQtNDZkNi1iMjVhLTllMzVkMDRiZjkxMSI6WyJyZWFkIl19LCJleHAiOjE3MzIwMDg2MTYsIm5iZiI6MTczMjAwODAxNn0.oarGfvrZk4P7oSqjI-o4TKkmCF6Ee5oxGlo4_Gzq6rk&client=71d8a906-1bdb-4229-a368-984a29eec596&mode=fit","logoId":"f44e12e0-62fd-46d6-b25a-9e35d04bf911","isLogoAvailable":true,"helpCenterTitle":"Welcome to the PSU Help Center","sharedPortalName":"PSU Help Center","userInitialAnnouncementHeader":"SSO Now Required for the PSU Help Center!","userInitialAnnouncementMessageWiki":"<p><b>Single Sign-on (SSO) authentication is now required for login to the PSU Help Center.</b> If you encounter issues accessing your ticket history in the PSU Help Center after logging in with your Odin account, please email help@pdx.edu. If you do not have an Odin account yet, or you require assistance with an existing Odin account or Duo Two-Factor Authentication (Duo 2FA), you will still be able to request support via the public PSU Support Desk.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the PSU Help Center","sharedPortalName":"PSU Help Center","announcementHeader":"SSO Now Required for the PSU Help Center!","announcementMessage":"*Single Sign-on (SSO) authentication is now required for login to the PSU Help Center.* If you encounter issues accessing your ticket history in the PSU Help Center after logging in with your Odin account, please email help@pdx.edu. If you do not have an Odin account yet, or you require assistance with an existing Odin account or Duo Two-Factor Authentication (Duo 2FA), you will still be able to request support via the public PSU Support Desk.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6d8d24","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"kbPage":{"id":1964245065,"title":"Reporting External PDF Accessibility Issues","url":"https://portlandstate.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1964245065","space":{"key":"ITKB","name":"IT Knowledge Base","id":561381378},"serviceDeskIds":[2],"appLinkId":"3b763209-d91e-381f-8264-cc7fcae7d4c4","idInString":"1964245065","projects":[{"projectId":18294,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=portlandstate","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8af2f38098d85bff36d2b00d6fee8ada8e735c66_lout","baseUrl":"https://portlandstate.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://portlandstate.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"71d8a906-1bdb-4229-a368-984a29eec596","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6015d79d07c54a3690bf671ce2f8ffbb","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}