{"xsrfToken":"bc4c67cd99496df1c02212a22e5379ee4cfd5f56_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f44e12e0-62fd-46d6-b25a-9e35d04bf911/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWQ4YTkwNi0xYmRiLTQyMjktYTM2OC05ODRhMjllZWM1OTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NGUxMmUwLTYyZmQtNDZkNi1iMjVhLTllMzVkMDRiZjkxMSI6WyJyZWFkIl19LCJleHAiOjE3MTQxMjI3ODgsIm5iZiI6MTcxNDEyMjE4OH0.s0MkKuabMRGgysFXywLC9t6gOQkSsRwvXX5KnF799Q4&client=71d8a906-1bdb-4229-a368-984a29eec596&mode=fit","logoId":"f44e12e0-62fd-46d6-b25a-9e35d04bf911","isLogoAvailable":true,"helpCenterTitle":"Welcome to the PSU Help Center","sharedPortalName":"PSU Help Center","userInitialAnnouncementHeader":"Support is available here for teaching, learning, and information technology (IT) services. ","userInitialAnnouncementMessageWiki":"<p>You can also <ins><a href=\"https://www.pdx.edu/technology/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">connect directly with the OIT Helpdesk</a></ins> or <ins><a href=\"https://www.pdx.edu/academic-innovation/teaching-support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">OAI Teaching Support</a></ins>.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the PSU Help Center","sharedPortalName":"PSU Help Center","announcementHeader":"Support is available here for teaching, learning, and information technology (IT) services. ","announcementMessage":"You can also +[connect directly with the OIT Helpdesk|https://www.pdx.edu/technology/support]+ or +[OAI Teaching Support|https://www.pdx.edu/academic-innovation/teaching-support]+.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6d8d24","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"kbPage":{"id":44713555,"title":"Troubleshooting Wired Internet","url":"https://portlandstate.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/44713555","space":{"key":"ITKB","name":"IT Knowledge Base","id":561381378},"serviceDeskIds":[2],"appLinkId":"3b763209-d91e-381f-8264-cc7fcae7d4c4","idInString":"44713555","projects":[{"projectId":18294,"serviceDeskId":2,"portalId":2}]}}