{"xsrfToken":"44385a8152e32c59f1110e960b8db0465fb799df_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f44e12e0-62fd-46d6-b25a-9e35d04bf911/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWQ4YTkwNi0xYmRiLTQyMjktYTM2OC05ODRhMjllZWM1OTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NGUxMmUwLTYyZmQtNDZkNi1iMjVhLTllMzVkMDRiZjkxMSI6WyJyZWFkIl19LCJleHAiOjE3MzE5NjU0NTEsIm5iZiI6MTczMTk2NDg1MX0.0GNZO3M-n4SoCfsnnzY2AjF8cJolqc5Z9r4O11BHBpk&client=71d8a906-1bdb-4229-a368-984a29eec596&mode=fit","logoId":"f44e12e0-62fd-46d6-b25a-9e35d04bf911","isLogoAvailable":true,"helpCenterTitle":"Welcome to the PSU Help Center","sharedPortalName":"PSU Help Center","userInitialAnnouncementHeader":"SSO Now Required for the PSU Help Center!","userInitialAnnouncementMessageWiki":"<p><b>Single Sign-on (SSO) authentication is now required for login to the PSU Help Center.</b> If you encounter issues accessing your ticket history in the PSU Help Center after logging in with your Odin account, please email help@pdx.edu. If you do not have an Odin account yet, or you require assistance with an existing Odin account or Duo Two-Factor Authentication (Duo 2FA), you will still be able to request support via the public PSU Support Desk.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the PSU Help Center","sharedPortalName":"PSU Help Center","announcementHeader":"SSO Now Required for the PSU Help Center!","announcementMessage":"*Single Sign-on (SSO) authentication is now required for login to the PSU Help Center.* If you encounter issues accessing your ticket history in the PSU Help Center after logging in with your Odin account, please email help@pdx.edu. If you do not have an Odin account yet, or you require assistance with an existing Odin account or Duo Two-Factor Authentication (Duo 2FA), you will still be able to request support via the public PSU Support Desk.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6d8d24","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"kbPage":{"id":689602703,"title":"Troubleshoot OnBase Configuration Changes","url":"https://portlandstate.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/689602703","space":{"key":"ITKB","name":"IT Knowledge Base","id":561381378},"serviceDeskIds":[2],"appLinkId":"3b763209-d91e-381f-8264-cc7fcae7d4c4","idInString":"689602703","projects":[{"projectId":18294,"serviceDeskId":2,"portalId":2}]}}