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There are several support options for Portland State's document imaging service, currently provided by Hyland OnBase.

Client guides

If you need assistance using the OnBase clients, refer to the following guides:

Child pages (Children Display)

Online support

Hyland offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland Training site.

Further resources

If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can request help through the OnBase support request form.


Department

Coordinator

Email

ADM

Stephen Whitney

admdata@pdxwhit26@pdx.edu

HR

Brandon Bighaus

bbighaus@pdx.edu

OGS

Jim Bauer

bauerjp@pdx.edu

OSFA

Alex De Steiguer

ajcarr@pdx.edu

RO

Lorenzo Guzman

lguzm2@pdx.edu

SSW

Tyson Van Overhill

tvanover@pdx.edu

UFS (Invoices, Viking Travel, and Viking PRO)

Jarred Trapp

jtrapp@pdx.edu

Any other department

OIT Imaging

Submit the OnBase support request form