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Adobe Sign measures transactions in calendar months; these are imported into PCR during the next month (before the 20th), and processed/JV'd normally later that month. So transactions for the calendar month of August would be PCR-dated some time in September (1-20) and JV dated later in September.
Responsibilities
The ICAT team provides PCR-360 as a service to OIT to use for billing administration, supporting the application (using SLA2 servers co-managed by LAP).
Indy and Brent use PCR-360 to administer OIT billing:
Process TI TEL/NET changes/charges/credits
Create bills & process payments (checks & CCs) for cash customers
Create monthly charges for: Adobe Sign e-signature, 800 Numbers, Expanded Conference Calling
Process changes/charges from all "Billing change" requests + credits for all services/charges
Charge campus customers for miscellaneous bills paid by OIT
Resolve Banner JV load failures
Michele handles related tasks:
Altering Banner JVs before resubmission to address errors (usually expired index codes)
Issuing credits/refunds to cash customers
State bond reconciliations for project charges billed to CPC index codes
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