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Monthly billing for JV and cash customers

On the 23rd 22nd of each month, Jira automation creates a Task for SMO →

1. Assign the Task to yourself and mark it In Progress.

2. Generate the month’s bill and Banner JV export: Admin tab > Billing > Bills > Generate Bill (uncheck Test bill, verify date range)

   1. Wait a few minutes, reload list to see a Complete billing run, select it & Approve

3. Email Alex/Michele/Margaret Hernandez/Dan Weiss/Karen Erwin to inform them that OIT/Telecom billing has processed (to trigger them to look for errors)

4. Create and send statements to cash customers

   1. Add current bill charges (Main > Reporting > Bills/Calls > View Bill) for For each active cash customers customer on the Cash customers Google sheet (those shown in Receivables tab = those before the STOP BOOKEND tab), add this month’s charges from the current bill (Main > Reporting > Bills/Calls > View Bill), hiding previous charges and payments when they’re paid

      1. Date = end of billing period, Due date = add 30 daysthis month’s billing period (just change on the first sheet)

   2. Print each active customer tab as a PDF and save locally to your computer.

   3. Email PDFs to GLA Primary contacts shown in https://docs.google.com/spreadsheets/d/19ekCxUVFmVKtCUqLM7sLxKjYcSCeG-VsafVrGJeSIVc/edit#gid=0

      1. Content: Attached is your PSU Telecom billing for your PSU OIT/Telecom billing for the month of XXXX.  Please remit payment as soon as possible.  If you have any questions, direct them to me at help-billing@pdx.edu.

      2. Update latest billing column to show current month was billed

   4. Copy all PDF statements to Cash customer bills folder

5. Note that monthly billing is complete and resolve the Task.

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