Page Comparison

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1. Assign the Task to yourself and mark it In Progress.

2. Generate the month’s bill and Banner JV export: Admin tab > Billing > Bills > Generate Bill (uncheck Test bill, verify date range)

   1. Wait a few minutes, reload list to see a Complete billing run, select it & Approve

3. Email Alex/Michele/Margaret Hernandez/Dan Weiss/Karen Erwin to inform them that OIT/Telecom billing has processed (to trigger them to look for errors)

4. Create and send statements to cash customers

   1. For each active cash customer on the Cash customers Google sheet (those shown in Receivables tab = those before the STOP BOOKEND tab), add this month’s charges from the current bill (Main > Reporting > Bills/Calls > View Bill), hiding previous charges and payments when they’re paid

      1. Date = end of this month’s billing period (just change on the first sheet)

      2. Chartwells and Jacobs get the special “invoice “single invoice format”: maintain their main tab normally, then copy just only the latest invoice’s charges to onto their second tab, which is the one that should be printed and sent.

   2. Print each active customer tab as a PDF and save locally to your computer.

   3. Email PDFs to GLA Primary contacts shown in https://docs.google.com/spreadsheets/d/19ekCxUVFmVKtCUqLM7sLxKjYcSCeG-VsafVrGJeSIVc/edit#gid=0

      1. Subject: PSU OIT/Telecom Billing MONTH YEAR

      2. Content: Attached is your PSU OIT/Telecom bill for MONTH.  Please remit payment as soon as possible.  If you have any questions, direct them to me at help-billing@pdx.edu.

      3. Update latest billing column to show current month was billed

   4. Copy all PDF statements to Cash customer bills folder

5. Note that monthly billing is complete and resolve the Task.

The JV export is automatically transferred and processed into Banner overnight, as described here. If there are errors in the Banner JV import (usually index code expirations) →

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