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Table of Content Zone
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Repair an

existing telephone line

Existing Telephone Line

Any faculty or staff member can submit repair requests using the Phone or voicemail problem request form in the PSU Help Center.

Order telecommunication services

Contact Your Department’s Telecom Coordinator

Contact your department’s Telecom Coordinator to request other telecommunication services. Your Telecom Coordinator will use the TC Service Desk in the PSU Help Center to submit requests on your behalf. (This is a replacement of the TAOS system formerly used at PSU.)

Contact

your department’s

Your Department’s Telecom Coordinator

Visit the List of Telecom Coordinators to find contact information for your department’s Telecom Coordinator.

Become a Telecom Coordinator

While most departments designate one staff member to be their Telecom Coordinator, some groups designate a backup for when their primary Telecom Coordinator goes on vacation or is not available.

To become a Telecom Coordinator, send an email to help-tdc@pdx.edu including the following information:

  • Name of your department head

  • Your department’s index codes

It may take up to 15 business days after receipt of your request to have access granted. We recommend that you request a training session with us if you haven't performed these duties before.

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