PCR-360 is the web application used by OIT to bill campus and external customers for service. This tutorial was written for teams who handle their own billing in PCR-360, to introduce you to the basic mechanics of entering service orders to trigger one-time or recurring billing for services provided by your team.
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Introduction
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to PCR-360 and OIT billing
PCR-360 is developed by PCR, administered by the ICAT team, using virtual servers managed by the LAP team
The SMO team manages billing for OIT: if you need help, feel free to ask Brent Emerson or call 5-INDY (Indy Johnson)
OIT billing periods end on the 20th of every month
The SMO team generates a bill in PCR-360 for the previous billing period around the ~22nd-24th of each month
The PCR-360 bill is imported into Banner overnight
Banner JVs post on the ~23rd-31st of each month
Create a service order
First head to https://pcr360.tel.pdx.edu/ and log in via SSO.
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Head to the PCR Customer Center: https://pcr360.tel.pdx.edu/cc (This is the interface used by Technology Coordinators to view their department’s bill.)
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