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PCR-360 is the web application used by OIT to bill campus and external customers for service. This tutorial was written for teams who handle their own billing in PCR-360, to introduce you to the basic mechanics of entering service orders to trigger one-time or recurring billing for services provided by your team.

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  • Navigate to Main (blue) tab > Service Desk > Service Orders

  • Enter service order number (or ticket number, or customer, or whatever…) into Search or Filter the Grid Data field

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Head to the PCR Customer Center: https://pcr360.tel.pdx.edu/cc (This is the interface used by Technology Coordinators to view their department’s bill.)

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