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Bills are based on 30/31 day months ending the 20th: 21st of last month - 20th of this month. This is the service/billing period.
Shortly after the 20th, PCR bills are generated based on the just-closed billing period, including all charges dated inside it.
The PCR export is imported automatically into Banner the night after bill generation. There are sometimes errors (mostly expired index codes) which are repaired manually before re-importing.
The date of the successful Banner import (generally any day between the 21st and last business day of the calendar month) becomes the date on the JV in Banner.
Cash customer bills are manually created and sent by email each month shortly after the PCR bill generation.
Rebilled vendor charges (Adobe Sign e-signature, 800 Numbers, Expanded Conference Calling) are billed to customers one month late, since they’re imported into PCR during the 1st-20th of the month after a calendar month of service (Adobe Sign) or after the vendor bill arrives (others), and processed/JV'd normally later that month. So transactions for the calendar month of August would generally be imported and PCR-dated some time in September (1-20) and JV dated later in September.
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The ICAT team provides PCR-360 as a service to OIT to use for billing administration, supporting the application (using OIT Managed Servers co-managed by LAP).
The TDC team (Indy) uses PCR-360 to coordinate TI Telecom service request fulfillment, with integrated billing service/charge changes
The SMO team (Indy and Brent) uses PCR-360 to administer OIT billing:
Import rebilled vendor charges for rebilling (Adobe Sign e-signature, 800 Numbers, Expanded Conference Calling)
Process changes/charges from all "Billing change" requests + credits for all services/charges
Charge campus customers for miscellaneous bills paid by OIT
Trigger the monthly PCR-to-Banner JV export & resolve Banner JV load failures due to expired index codes
Create & send monthly bills for cash customers
Process payments from cash customers
Michele handles related tasks:
Alter Banner JVs before resubmission to address expired index codes
Adjust STATION-SPLIT total periodically to maintain OIS102 balances near zero
Issue credits/refunds to cash customers
State bond reconciliations for project charges billed to CPC index codes
Department fiscal officers see charges against their index codes via financial reports in Banner
Telecom Coordinators and fiscal officers can view detailed invoices for any index code in the PCR-360 customer center
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