When you don't observe expected configuration changes in OnBase, a support angent may ask you to exit OnBase completely and then relaunch the application. Follow the steps below to exit and relaunch OnBase.
Exit and Relaunch OnBase
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When the OnBase icon is no longer present in your system tray, relaunch the Unity Client. Your configuration changes should now be applied.
Related articles
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showLabels | false| Include Page |
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| CRDOC:Troubleshoot OnBase Configuration Changes |
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| CRDOC:Troubleshoot OnBase Configuration Changes |
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Related Support Content
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| showLabels | false |
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| max | 10 |
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| maxCheckbox | false |
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| sort | creation |
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| showSpace | false |
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| sortreverse | titletrue |
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| cql | label = "onbase" and space = currentSpace ( in ( "onbase" , "hyland" , "document-management" , "form" , "form-management" , "troubleshoot" ) and space in ( currentSpace ( ) , "ESKB" , "SKB" ) |
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