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OIT’s goal is to provide a storage management solution that gives faculty, staff, and students the flexibility and storage they need to accomplish their goals while sustainability managing PSU’s shared storage resources.
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Frequently Asked Questions (FAQ)
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| title | How can I request more storage? |
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Users that were approaching either the individual or shared drive storage limit as of September 2024 had at least 20% additional storage added to their account, so no one should need to immediately request storage to avoid documents being locked when storage limits are implemented. If additional storage becomes necessary, you can submit the Request a Google Drive Quota Change ticket in the PSU Help Center to request additional storage. If PSU exceeds its collective storage quota, storage over the default limits may be subject to a fee (excluding students). Only faculty and staff are able to request additional storage.
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| title | What happens if I run out of storage space? |
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| Reference: Manage files in your Google Drive storage |
Google Drive: You will be unable to create, edit, or upload files (including Google file types) and synchronization between the Google Drive local application and web application will stop. Additionally, other collaborators will be unable to edit files that you (or the shared drive) own, but you will still be able to edit documents owned by others. Gmail: There will be no impact on sending or receiving emails once your storage limit is reached (this is an exception from Google for educational institutions). Google Photos: You will be unable to automatically back up any photos or videos or add additional photos or videos. At all storage levels, you’ll see a bar on the left side of Google Drive showing how full your storage is, and banner messages will start appearing in Google Drive at 80% (yellow) and 90% (red) of capacity.
For more information, reference Google’s Manage Your Storage in Drive, Gmail, and Photos support web page. |
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| title | What are some storage recommendations if I’m approaching my storage limit? |
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To view or manage your storage in Google Drive, visit https://navigate to Google Drive Storage (drive.google.com/drive/quota). Google also provides recommendations for ways to free up storage space in Gmail, Google Drive, and Google Photos in the Google Workspace Learning Center. If some of your files are shared and used by your team/department/unit, consider moving those files to a Shared Drive. Your PSU Google Drive is intended for storage of work, teaching, and research-related materials. If you have personal materials in your Drive, we urge you to move those items to the personal storage provider of your choice. Request that your department purchase a quota increase for your Drive (limited to faculty and staff; free until PSU needs to buy additional pooled storage).
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You can view or manage your storage in the Google Drive Storage page (drive.google.com/drive/quota). Google also provides recommendations for ways to free up storage space in the Google Workspace Learning Center. You will start seeing notifications that you’re approaching the storage limit in Google Drive once you’ve reached 80% of your current storage limit.
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As of October 24, 2024, users and shared drives over the quota limit automatically had 20% additional storage added to their quota. There will be no fees associated with this additional storage allocation as long as PSU does not exceed its overall shared storage allocation from Google.
Faculty and staff can also request additional storage via the PSU Help Center Request a Google Drive Quota Change at no additional cost if they are approaching their 200 GB quota, but may be subject to a fee in the future if PSU exceeds its overall shared storage allocation from Google.
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