There are several support options for Portland State's document imaging service, currently provided by Hyland OnBase.
Client
Guidesguides
If you need assistance using the OnBase clients, please look below for a guiderefer to the following guides:
Online
Supportsupport
Hyland offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the OnBase Hyland Training site.
Further
Resourcesresources
If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, email oit-imaging@pdx.edu.
Department | Coordinator | |
|---|---|---|
ADM | Stephen Whitney | |
HR | Justin Moore | |
OAA | Patricia Williams | |
OGS | Jim Bauer | |
OSFA | Alex De Steiguer | |
RO | Jonathan Fuller | |
SSW | Tyson Van Overhill | |
UFS | Rita Snodgrass | |
UHRL | Cori Watkins | |
Any Other Department | OIT Imaging |