There are several support options for Portland State's document imaging service, currently provided by Hyland OnBase.
Client guides
If you need assistance using the OnBase clients, refer to the following guides:
Online support
Hyland offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland Training site.
Further resources
If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, email oit-imaging@pdx.eduyou can request help through the OnBase support request form.
Department | Coordinator | |
|---|---|---|
ADM | Stephen Whitney | |
HR | Justin Moore | |
OAA | Patricia Williams | |
OGS | Jim Bauer | |
OSFA | Alex De Steiguer | |
RO | Lorenzo Guzman | |
SSW | Tyson Van Overhill | |
UFS | Rita Snodgrass | |
UHRL | Cori Watkins | |
Any Other Departmentother department | OIT Imagingoit-imaging@pdx.edu |