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This article describes how all the artifacts and activities involved in maintaining prices for TI OIT services fit together over the course of a fiscal year.

Annual process

1. late July 00: Make a copy of the TI Service Pricing FY01 sheet (call it TI Service Pricing FY02).  FY01 prices are now set in stone (in the former); the latter is a working document for revising and adding FY02 prices. Link the new copy to the TI Service Catalog and Billing Coordination meeting calendar event.

2. late July 00: Create a Jira Epic "TI Service Pricing FY02" with high-level Description phases:

   • [] plan new fees or service offerings that will require changing F&F (July-November 00)

   • [] tweak/update pricing models as desired (July-November 00)

     • November: dump OIT salary data from Cognos, fully load it with OPE/S&S, store in OIT Service Pricing > OIT Salary Dumps

       • Cognos > Run Employee and Index Information by Organization Code - H0004 with org code 610000, export as Excel, import into Google Sheets

   • [] finalize pricing model & check for increases that will impact F&F (November 00)

   • [] assemble and submit all changes to F&F (November 00)

     • [] develop detailed budget submissions for new/increased F&F fees (December 00)

   • [] later pricing changes that don’t require F&F changes (January-April 01)

   • [] trigger audit/reviews of special customer billing/pricing that wouldn’t be updated in any other way (February-March 01)

     • Review/update Vanport Building Technology SLA pricing for FY02

     • Review/update Housing buildings/rooms/rates (HCOM charges) and UPL rooms/rates (UPL* charges on AUX390)

   • [] announce new pricing as necessary (April-May 01)

   • [] activate new FY02 pricing (early July 01)

3. As you work on specific services, create Child issues of this Epic and corresponding sub-items in the Description checklist.

4. Fines & Fees for FY02 become active in July 01 and need to be approved ~December 00submitted ~January 01, so get started early: price revisions or price development for new service offerings that are part of Fines & Fees should be in progress by September and complete by November.

5. November 00: Finalize any new prices that would require Fines & Fees changes (at least "not to exceed" ceilings) with service offering managers and , the TI service catalog and billing coordination committee, then register final changes with and finally the OIT Fiscal Officer in Fines & Fees review meetings.

6. December 00: Develop detailed fee calculation budget for each new fee or increase, using the Fines & Fees committee’s current template, to prepare for their submission by OIT Fiscal Officer in January 01.

7. January-March April 01: Finalize all new prices, and review/update special customer billed units/rates.

8. April-May 01: Announce new prices to appropriate populations, as necessary.

9. early July 01: Activate new prices

   1. Update service catalog customer views (main & technical), TC price list, and consolidated rate sheet.

   2. Apply to PCR-360: create new Services and Charges as necessary, amend Charges as necessary

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