To get started using Duo Two-Factor Authentication (2FA), you must enroll a primary device. For the best experience, we recommend using a mobile device with the Duo Mobile app. We also recommend that you enroll more than one device in Duo 2FA. This ensures that if your primary device is lost or unavailable, you'll have a backup that allows you to connect without needing to contact the OIT Help Desk.
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Sign-in to the Odin Account Manager (OAM) at oam.pdx.edu.
When prompted, select ‘Other Options’.
Select Text Me New Codes or Call me
Enter the code sent via text message to your phone, or, answer the call and select 5
Select Manage Duo Settings
Select Click Duo Self-Service Portal to continue
Select ‘Other Options’
Select Manage devices.
You will be prompted to confirm your identity again with Duo authentication. Repeat steps two through four.
For the device you are wanting to replace, select the option I have a new phone in the device selection box.
Once selected, follow the set-up steps for your new device.
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Hardware tokens can't be used as your only authentication device, but can be added as a secondary option later. To start using a hardware token, it must first be linked to your Odin account at the OIT Help Desk. PSU employees who are required to use Duo 2FA can request a Duo hardware token at the OIT Help Desk. Replacement hardware tokens will be available for purchase. Note: Tokens can get "out of sync" if you press the button too many times in a row and don’t use the generated passcodes to sign in. If your token stops working, please contact the Helpdesk. To learn more about generating a passcode with a Duo hardware token, visit the following article on Duo website’s Guide to Two-Factor Authentication: Using Duo with a hardware token. |
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For instructions on how to enroll and use a YubiKey security key, see YubiKey and Duo Two-Factor Authentication (2FA).
Add Optional Duo Protections
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PSU employees automatically receive protections for Single Sign-On (SSO) and the Virtual Private Network (VPN).
PSU students automatically receive protection for the Virtual Private Network (VPN). To receive the Odin password extension benefit, students must also add protection to Single Sign-On (SSO). Instructions can be found at Update protections in Duo Two-Factor Authentication (2FA).
Configure Duo to Remember You on Trusted Devices
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