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  • Knowledge transfer - sharing challenges/solutions from OIT and between depts
  • Information dissemination - upcoming software updates and planned outages
  • Invitations - Upcoming training invitations and conference opportunities

Discussion items

40 minsBanner2TalismaJeffUpdate from Jeff on the B2T project, which will pull additional BANNER fields into Talisma, as well as other new properties
.10 mins

Setting Contacts


"There are a lot of employees at PSU who are or have been students. If they email service accounts to discuss students, then that is saving those interactions to the employee's contact. How do other depts deal with this?"    

-- RO

NOTE: In the future, all PSU staff will be contacts inside of Talisma, as well as students.

10 minsCategories Q&ACrystal/ROUpdates on how the new Categories solution is working
5 minsStaff Account AuditingCrystal

FA and ACS is complete.  Users who no longer need access will have workspace access removed. 

Look for email from me in the future regarding this for your team.

5 minsAccount Creation and DeletionCrystal

New form for account creation and deletion will be coming (demo) in an effort to streamline the process. 

Until then, please send minimum the First Name, Last Name and Odin ID of the staff member in question.

5 mins

Continuing DiscussionAllAs time permits

Action items