Policy for Mass Communication
Currently, there is no formal University wide policy for sending out mass communications. Historically, there have been efforts to put a policy in place. However, consensus has not been reached and at this time, and work on this effort have stalled. A Communications Workgroup Proposal on mass email communications has been drafted, but no further action has been taken.
Related PSU Policies
All PSU employees must act in accordance with the following policies:
Student Code of Conduct (student employees)
For a more comprehensive list of University policies, visit the University Policy Library. (Yes, it exists!)
For additional guidance on information security practices at PSU, visit the OIT Security website.
Ensure that team staff are on the appropriate CampusNexus CRM (Talisma) mailing list. Let our team know who should be on the Notify list, or have them add themselves.
OIT-CRMemail@example.com, Power Users, (use only if you are a power user)
OIT-CRMfirstname.lastname@example.org, All Users, join the Notify Group (for notification purposes only)
During Team set up and Roll-out, initial user accounts will be set up for the team. To add additional staff members after roll-out, please use the use the Talsima CRM Account Request Form to request a new Talisma CRM account.
Starter Exercises and Slide Decks
- CRM Fundamentals (Including Exercises) - an introductory course designed for participants that are new to Talisma CRM
- CRM End User Training Guide - introduces you to the basic operations that can be performed in CRM Client.
- CRM_11.0 End User Guide for Web Client
- CRM_Interactions Training Exercises