Telecom Coordinators help to ensure all members of their department have access to services and equipment provided by Telecommunication Systems (TS). Telecom Coordinators have fiscal authority to initiate and approve department expenditures. Requests placed with TS will create one-time, recurring, and usage charges on University accounts.
Telecom Coordinators can request all telecommunication services through the Telecom Automated Ordering System (TAOS). To access TAOS, go to taos.tel.pdx.edu.
If you are not a Telecom Coordinator, you can submit repair requests through the Phone or voicemail problem form.
For more information about telecommunication services and how to order them, see these pages:
- List of Telecom Coordinators
- Order telecommunications services
- Telephone bills at PSU
- Specialized call routing
Become a Telecom Coordinator
To become a Telecom Coordinator, download and print the TAOS Access form (PDF). Complete the form and have it signed by the proper authority. Send the completed form to TS using one of the following methods:
- Campus Mail Code: TELE
- Fax: 5-4882
- Email: help-tdc@pdx.edu
This form will enable us to grant access to TAOS (Telecom Automated Order System), the system TS uses to process service requests and orders. Please note it may take up to 15 business days after receipt of your request to have TAOS access granted. We also recommend that you call us to schedule training, if you have not performed these duties before or you are a new TAOS user.
While most departments designate one staff member to be their Telecom Coordinator, some groups designate a backup for when their primary Telecom Coordinator goes on vacation or is not available. Check the List of Telecom Coordinators to see if someone in your department is already designated before attempting to become a Telecom Coordinator for your group. If you would like to have a backup coordinator, state the business need for a secondary coordinator in the notes field of the form.