Probable (evolvingly understood/documented) process for E&G / JV Departments:
A Cognos report export file is generated and uploaded to the PCR server (/wiki/spaces/TKB/pages/1724645544 managed by BI team + server operations by LAP)
PCR-360 detects and imports the file, as described in /wiki/spaces/ICAT/pages/2205647320
CASH Departments & GLAs are manually created and linked by SMO team on cash customer onboarding.
OUTSTANDING QUESTION: What about ESIGN Departments?
Resulting state in PCR
Each Department has one Default GLA assigned; when that Department is selected on a Service Order, that GLA is autofilled as the Default GLA for that order. Conversely, if you search for one of the default GLAs in the Department Owner field, it will turn up the associated Department. If you search for a GLA that is not linked to a Department in this way, no Department will be returned. The mapping is from each Department to one index code; there is no guarantee that each index code is in the mapping.