Document Imaging Support

There are several support options for Portland State's document imaging service, currently provided by Hyland OnBase.

Client Guides

If you need assistance using the OnBase clients, please look below for a guide:

Online Support

Hyland offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the OnBase Training site.

Further Resources

If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, email oit-imaging@pdx.edu.

Department	Coordinator	Email
ADM	Stephen Whitney	admdata@pdx.edu
HR	Justin Moore	moorejm@pdx.edu
OAA	Patricia Williams	patricia.williams@pdx.edu
OGS	Jim Bauer	bauerjp@pdx.edu
OSFA	Alex De Steiguer	ajcarr@pdx.edu
RO	Jonathan Fuller	sa-sis-tech@pdx.edu
SSW	Tyson Van Overhill	tvanover@pdx.edu
UFS	Rita Snodgrass	ritas@pdx.edu
UHRL	Cori Watkins	cwat2@pdx.edu
Any Other Department	OIT Imaging	oit-imaging@pdx.edu