OnBase Document Management Support

There are several support options for Portland State's document management service, OnBase.

Client Guides

If you need assistance using the OnBase clients, refer to the following guides:

Online Support

Hyland, the company that developed OnBase, offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland University Website.

Additional Support Resources

If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can submit an OnBase Support Request.

Department	Coordinator	Email

Department	Coordinator	Email
Undergraduate Admissions (ADM)	Stephen Whitney	whit26@pdx.edu
Human Resources	Brandon Bighaus	bbighaus@pdx.edu
Graduate Studies	Rafid Chowdhury	racho2@pdx.edu
Financial Aid	Alex De Steiguer	ajcarr@pdx.edu
Registrar’s Office	Kathy Thomas	kathy.thomas@pdx.edu
Sponsored Projects Administration	Cheryl Kose	ckose@pdx.edu
Student Financial Services	Lucian Cotor	lucian@pdx.edu
UFS Accounts Payable Invoices	University Financial Services	cmpacct@pdx.edu
UFS Viking Travel and/or Personal Reimbursements	University Financial Services	travel@pdx.edu
UFS PCard Online Module	University Financial Services	pcard@pdx.edu
University Housing and Residence Life	Morgan Hynson	mhynson@pdx.edu
Any other department	OIT Imaging	Submit the OnBase support request form