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Welcome to the centralized repository for Training, Documentation, Best Practices and Policies relating to CampusNexus CRM application at Portland State University (managed by the CRM Team at PSU).

Request a New Talisma Account

To request a new Talisma CRM account, please use the CRM Service Desk Form.  When requesting access, please include the First Name, Last Name, ODIN ID, and the requested permissions/tasks of the person for whom access is being requested.

Available CRM Services

  • Interaction Management (Email, In-person, Phone, etc.)
  • Campaign Management (Automated Email Campaign Workflow Processing)
  • Custom Event Management Suite (Customized Extension of Campaign Management)
    • Advising Portal
    • CSN Dashboard
  • Chat Management (Department-Level Live Chat Functionality

CRM Training Opportunities

By Request
For advanced or one-on-one help requests, please send an email to, or fill out the CRM Request Form.

Talisma Tuesday (Drop in help, 10:00 am - 12:00 pm, Third Tuesday of the month in RMNC 326)

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Take a moment to send an electronic Acknowledgement Card commending our staff.

New To Talisma CRM?  Start HERE!

Frequently Asked Questions

Document Repositories 

Guidelines/Policies, Standards and Best Practices

Work in Progress Graphic

CampusNexus CRM Logo CampusNexus CRM Resources

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