Digital Accessibility and Content
Welcome to OIT's Digital Accessibility and Content (DAC) Team Space!
We offer digital accessibility support to the PSU community for public-facing digital resources, systems administration for core support technologies, and technical content support to our OIT colleagues for public-facing and internal digital resources!
Who we are?
How can we help you?
Digital Accessibility Support
Consultation, training, and support content on accessible digital design for public-facing digital resources
Consultation and support on accessible digital procurement for public-facing digital resources
Systems Administration Support
Configuration, maintenance, troubleshooting, and access administration for Confluence, Jira, and Jira Service Management (JSM)
Configuration, maintenance, troubleshooting, and access administration for the Ivy.ai chatbot.
Technical Content Support
Copyediting, proofreading, and publishing for new and existing service offerings, standards, and blogs on the OIT website
Copyediting, proofreading, and publishing for new and existing support content in the PSU Help Center
Copyediting, proofreading, and distribution for new communications to the PSU community through MyEmma and the PSU Currently
Copyediting and proofreading for communications plans associated with new and existing OIT projects
Administrative support for the creation of new team Confluence wikis and access and permissions control for existing team wikis
Consultation and advice on knowledge management, content design and strategy, and information architecture for Confluence team wikis
How can you reach us?
Fill out one of the following service-specific request forms in the PSU Help Center:
Content a Specific Team in the PSU Help Center and select OIT Digital Accessibility and Content under Service Desk Team to Contact.
Reach out to our team via Slack by messaging #dac-support.