Device Configuration and Troubleshooting

The Office of Information Technology (OIT) fully supports PSU-owned computers that meet PSU’s Supported Hardware Configurations Standard and provides limited, best-effort support for non-standard hardware, mobile and personal devices which are being used for PSU-related purposes.

Support for Standard PSU Hardware

workstation setup
operating system installation
system management
software installation (including necessary assistance with purchased licenses)
extensive troubleshooting

Support for Non-Standard Devices

limited PSU-related software installation
assistance connecting to PSU resources
basic troubleshooting

Support for non-standard hardware, mobile and personal devices may be subject to a fee. OIT can also advise on Hardware Purchasing and Software Purchasing.

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