Clear your Web Browser's Cache and Cookies

Your web browser saves information from websites you visit in its cache and cookies that help those websites save your data and load faster when you come back later. These files can sometimes cause issues, particularly as they accumulate over time.

Clearing your browser’s cache and cookies can resolve a wide variety of issues with your web browser.


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Each web browser will ask you what you want to clear and how far back in time.

For the best results, select the options to clear both cookies and cache for everything/all time.

Clear Cache and Cookies in Google Chrome

Clear Cache and Cookies in Firefox

Clear Cache and Cookies in Microsoft Edge

Clear Cache and Cookies in Safari on Mac

Further Resources

Contact the OIT Help Desk for additional assistance.

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