{"type":"doc","content":[{"type":"paragraph","content":[{"text":"The Virtual Computer Lab (VLAB) provides PSU students access to a selection of academic software applications with their personal computer or mobile device, by visiting ","type":"text"},{"text":"vlab.pdx.edu","type":"text","marks":[{"type":"link","attrs":{"href":"http://vlab.pdx.edu"}}]},{"text":".","type":"text"}]},{"type":"paragraph","content":[{"text":"Note","type":"text","marks":[{"type":"strong"}]},{"text":": Although this service is primarily for students, faculty also have access. We recommend that faculty and other PSU employees use ","type":"text"},{"text":"Employee Virtual Desktop and Applications overview","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/44715494"}}]},{"text":" instead.","type":"text"}]},{"type":"paragraph","content":[{"text":"On this page","type":"text","marks":[{"type":"strong"}]}]},{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc-zone","parameters":{"macroParams":{"maxLevel":{"value":"3"},"minLevel":{"value":"2"},"_parentId":{"value":"885653584"},"location":{"value":"top"}},"macroMetadata":{"macroId":{"value":"76567755-89e1-4fef-a261-b8c8b2934a92"},"schemaVersion":{"value":"1"},"title":"Table of Content Zone"}}},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Start using the VLAB","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"From a web browser","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From a web browser, go to ","type":"text"},{"text":"vlab.pdx.edu","type":"text","marks":[{"type":"link","attrs":{"href":"http://vlab.pdx.edu"}}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"On the Microsoft sign-in page, enter your @pdx.edu email address then select ","type":"text"},{"text":"Next","type":"text","marks":[{"type":"strong"}]},{"text":". You will be redirected to PSU's Single Sign-On page. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enter your Odin account username and password. If prompted, authenticate your account with ","type":"text"},{"text":"Duo Two-Factor Authentication (2FA)","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/44755787"}}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"Computer Lab","type":"text","marks":[{"type":"strong"}]},{"text":" icon to open a desktop session.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"On the ","type":"text"},{"text":"Enter your credentials","type":"text","marks":[{"type":"strong"}]},{"text":" screen, enter your Odin account username and password, then select ","type":"text"},{"text":"Submit","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"widget","parameters":{"macroParams":{"overlay":{"value":"youtube"},"_parentId":{"value":"885653584"},"_template":{"value":"com/atlassian/confluence/extra/widgetconnector/templates/youtube.vm"},"width":{"value":"400px"},"url":{"value":"http://youtube.com/watch?v=r8Hud1BxB58"},"height":{"value":"300px"}},"macroMetadata":{"macroId":{"value":"cfed4dd4-a658-4e55-a0d1-0cb43c15b83a"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"image","data":{"url":"/plugins/servlet/widgetconnector/placeholder?thumb=http://img.youtube.com/vi/r8Hud1BxB58/mqdefault.jpg&overlay=youtube&width=400&height=300"}}],"title":"Widget Connector"}}}},{"type":"heading","attrs":{"level":3},"content":[{"text":"From an application on your device","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Note: We recommend accessing the VLAB using the web browser on Chromebook devices, as the Microsoft Remote Desktop application is not fully supported.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"text":"You can also access the VLAB using the ","type":"text"},{"text":"Microsoft","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":"Remote Desktop ","type":"text","marks":[{"type":"strong"}]},{"text":"application, which you can download and install on your computer or mobile device. The benefits of accessing the VLAB using the Remote Desktop application rather than through a web browser include:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Support for accessibility tools such as screen readers.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Multiple monitor support.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"True fullscreen mode.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Improved touchscreen support.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Copy (Ctrl+C), Paste (Ctrl+V), and other keyboard hotkey support.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Improved application performance for some scenarios in the VLAB.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"New features regularly added by Microsoft.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Note: We recommend accessing the VLAB using the web browser on Chromebook devices, as the Microsoft Remote Desktop application is not fully supported.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"widget","parameters":{"macroParams":{"overlay":{"value":"youtube"},"_parentId":{"value":"885653584"},"_template":{"value":"com/atlassian/confluence/extra/widgetconnector/templates/youtube.vm"},"width":{"value":"400px"},"url":{"value":"https://www.youtube.com/watch?v=wNzwX-LMdME"},"height":{"value":"300px"}},"macroMetadata":{"macroId":{"value":"542a7c82-8d0a-4d34-80ed-319873888059"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"image","data":{"url":"/plugins/servlet/widgetconnector/placeholder?thumb=http://img.youtube.com/vi/wNzwX-LMdME/mqdefault.jpg&overlay=youtube&width=400&height=300"}}],"title":"Widget Connector"}}}},{"type":"paragraph","content":[{"text":"For directions on using this app on your computer or mobile device, see ","type":"text"},{"text":"Install Microsoft Remote Desktop to access the VLAB","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/1514569913"}}]},{"text":".","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Software in the VLAB","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"Click for a list of VLAB software...

Notes:

Sketch-up and Google Earth are currently not installed due to technical constraints.
Faculty can request additional software by completing the Lab and classroom software request form.

","nestedContent":{"type":"doc","content":[{"type":"expand","attrs":{"title":"Click for a list of VLAB software..."},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"include","parameters":{"macroParams":{"":{"value":"IRL:Software in the Virtual Computer Lab (VLAB)"},"_parentId":{"value":"885653584"}},"macroMetadata":{"macroId":{"value":"9a3cff88-071b-4f82-8e62-4f7f8abb4248"},"schemaVersion":{"value":"1"},"title":"Include Page"}}}},{"type":"paragraph","content":[{"text":"Notes: ","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Sketch-up and Google Earth are currently not installed due to technical constraints.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Faculty can request additional software by completing the ","type":"text"},{"text":"Lab and classroom software request form","type":"text","marks":[{"type":"link","attrs":{"href":"https://portlandstate.atlassian.net/servicedesk/customer/portal/2/create/60"}}]},{"text":".","type":"text"}]}]}]}]}],"version":1},"reason":"An expand macro in a rich body macro can't be created or edited in the new editor."}}},{"type":"heading","attrs":{"level":2},"content":[{"text":"Save your work in the VLAB","type":"text"}]},{"type":"paragraph","content":[{"text":"We recommend that you use your PSU Google Drive to store files that you create in the VLAB. It’s a quick and easy way to access your files, and will provide you with more storage than other PSU network drives. ","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Start using Google Drive for desktop in the VLAB","type":"text"}]},{"type":"paragraph","content":[{"text":"When you access the VLAB, you’ll be prompted to “Sign in to continue to Google Drive for desktop”. ","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"In the ","type":"text"},{"text":"Email or phone","type":"text","marks":[{"type":"strong"}]},{"text":" field, enter your @pdx.edu email address (not an alias, if you have one) then select ","type":"text"},{"text":"Next","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"On the ","type":"text"},{"text":"PSU Single Sign-On","type":"text","marks":[{"type":"strong"}]},{"text":" page, enter your Odin account credentials then select ","type":"text"},{"text":"Sign In","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If you are prompted, authenticate with Duo Two-Factor Authentication.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"You will see a ","type":"text"},{"text":"Welcome to Google Drive","type":"text","marks":[{"type":"strong"}]},{"text":" dialog screen, and a new ","type":"text"},{"text":"Google Drive","type":"text","marks":[{"type":"strong"}]},{"text":" shortcut on the desktop. The Google Drive folder will provide you with access to the files in your PSU Google My Drive and Shared drives.","type":"text"}]},{"type":"paragraph","content":[{"text":"The next time you access the VLAB, you won’t need to sign in to your Google Drive, and the ","type":"text"},{"text":"Google Drive","type":"text","marks":[{"type":"strong"}]},{"text":" shortcut will be available on the VLAB desktop.","type":"text"}]},{"type":"paragraph","content":[{"text":"Notes:","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Files stored in your user profile (Desktop, My Documents, etc.) are not automatically saved to your H: drive or to any external storage.","type":"text","marks":[{"type":"strong"}]},{"text":" To make sure your files are backed up and accessible outside of the VLAB, upload any files that you need to Google Drive.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Any data that you save outside of your user profile can potentially be accessed by other VLAB users.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Currently, it is not an option to save to an external hard drive or USB stick.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Print from the VLAB","type":"text"}]},{"type":"paragraph","content":[{"text":"To print a file from the VLAB, you have two options. You can choose to print at a computer lab on campus, or print using your own printer.","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Use a computer lab printer on campus","type":"text"},{"type":"hardBreak"}]},{"type":"paragraph","content":[{"text":"To print at an OIT-managed computer lab on campus, select a lab printer. You can do this while using the VLAB from any location. Then, when you are able to visit the computer lab on campus, use the Print release feature to print the file while you wait.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"File","type":"text","marks":[{"type":"strong"}]},{"text":" > ","type":"text"},{"text":"Print","type":"text","marks":[{"type":"strong"}]},{"text":" (or type ","type":"text"},{"text":"CTRL+P","type":"text","marks":[{"type":"strong"}]},{"text":"). The print dialog will pop up.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the “lab_bw on cloudprint” or “Lab_Color on cloudprint” printer, then select ","type":"text"},{"text":"Print","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Visit an ","type":"text"},{"text":"OIT-managed computer lab","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/44703624"}}]},{"text":" on campus and use the ","type":"text"},{"text":"Print release feature to print from your quota","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/561676309"}}]},{"text":".","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Use your own printer","type":"text"},{"type":"hardBreak"}]},{"type":"paragraph","content":[{"text":"To use your own printer, you will first need to save the file as a PDF to your local computer. From the document you want to print:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"File","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":">","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"text":"Print","type":"text","marks":[{"type":"strong"}]},{"text":" (or type ","type":"text"},{"text":"CTRL+P","type":"text","marks":[{"type":"strong"}]},{"text":"). The print dialog will pop up.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The default printer should be \"Remote Desktop Virtual Printer\". If not, select it from the list of available printers then select ","type":"text"},{"text":"Print","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Follow the prompts to download your file as a PDF to your local computer. You can print the PDF file from a local printer, or from a ","type":"text"},{"text":"web print location on campus","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/44754288"}}]},{"text":". ","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Sign out of the VLAB","type":"text"}]},{"type":"paragraph","content":[{"text":"It’s important to sign out when you are finished using the VLAB, so that other users can sign in. To sign out:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select your name from the User Account menu in the upper-right corner.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Sign Out","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Notes","type":"text","marks":[{"type":"strong"}]},{"text":":","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"After 15 minutes of inactivity, your screen will be locked within the VLAB.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Inactive and disconnected sessions will time out (and sign you out) after one hour.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"You will be signed out after one hour if no input has been received within the VLAB.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Accessibility in the VLAB","type":"text"}]},{"type":"paragraph","content":[{"text":"By accessing the VLAB from an application on your device rather than through a web browser, you can use NVDA and Kurzweil 3000. Currently, the VLAB does not support JAWS and ZoomText.","type":"text"}]},{"type":"paragraph","content":[{"text":"To use accessibility tools such as a screen reader with the VLAB, see ","type":"text"},{"text":"Install Microsoft Remote Desktop to access the VLAB","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/1514569913"}}]},{"text":".","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Known issues or limitations","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"\"No resource\" error after signing in","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"},{"type":"hardBreak"},{"text":"This error happens when the servers are at capacity, so try signing in again later. Note: It’s important to sign out when you are finished using the VLAB, so that other users can sign in.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Sign-in issues with Chrome web browser.","type":"text","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"text":"You may experience issues signing in to VLAB when using the Chrome web browser. You may see “...” and the sign in process will be stuck. If that happens, try refreshing the browser by clicking the Reload page icon in the upper-left corner. If you continue to have problems with Chrome, we recommend using Safari or Internet Explorer web browsers instead.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ad-blockers may interfere with VLAB functionality","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"},{"type":"hardBreak"},{"text":"We recommend that you disable any web browser ad blockers while using the vlab.pdx.edu site.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Keyboard shortcuts for copying and pasting do not work.","type":"text","marks":[{"type":"strong"}]},{"text":" ","type":"text"},{"type":"hardBreak"},{"text":"For now you will have to either: use the Edit menu at the top of the application window to select Copy and Paste, or right-click then select Copy or Paste from the contextual menu.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Slowness when using certain applications or accessing remote drives.","type":"text","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"text":"When using the VLAB, you may notice that certain memory- or CPU-intensive applications perform more slowly than they do on a physical desktop computer. Also, H: and I: drives are not as fast as they are on a physical desktop computer.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Video conferencing tools and software are not recommended or supported in the VLAB.","type":"text","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"text":"Software such as Zoom or Google Meet will have poor performance if used within a virtual lab session and should instead be used on your local system.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Aztec currently only allows one application to be run per session host.","type":"text","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"text":"We are working with the vendor to resolve this limitation.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Minecraft game input only works when using the Desktop Client.","type":"text","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"text":"We have filed a bug with the vendor to report that the game fails to work properly with the web client.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"VLAB support","type":"text"}]},{"type":"paragraph","content":[{"text":"For support with the VLAB, ","type":"text"},{"text":"contact the OIT Helpdesk","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/ITKB/pages/892109039"}}]},{"text":".","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Related articles","type":"text"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"contentbylabel","parameters":{"macroParams":{"showLabels":{"value":"false"},"_parentId":{"value":"885653584"},"showSpace":{"value":"false"},"cql":{"value":"label = \"vlab\" and space = currentSpace ( )"}},"macroMetadata":{"macroId":{"value":"f55ba305-a5fd-4008-8e13-45413aab871a"},"schemaVersion":{"value":"4"},"title":"Content by Label"}}}}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}],"version":1}

Virtual Computer Lab (VLAB) overview