Residential Wi-Fi FAQ

Frequently Asked Question (FAQ)

Answer

Frequently Asked Question (FAQ)

Answer

Why Doesn't my Gaming Console Work Well When Playing Online?

For optimal performance, you should register gaming consoles so they will be placed on PSU’s gaming network. For information about registering your gaming console, refer to Registering a Wi-Fi Device on the PSU Network.

What Does My Computer Need to be Able to Connect to the PSU Network?

Internet service will be active when you move into your apartment. You can connect to PSU Wi-Fi from anywhere on campus using your Odin account. For more information, refer to Wi-Fi at PSU.

Depending on the building you live in, you may also have a wired Ethernet port. To connect to a wired Ethernet port, you must have an network card (NIC card) and an Ethernet cable. Submit a Get General IT Support form for help finding out if your computer has a NIC card. You can purchase Ethernet cables at the PSU bookstore.

Why is My Connection to Some Websites so Fast From The Residence Halls?

The PSU network peers directly with Netflix, Google, YouTube, and many others to provide you with fast connectivity to popular streaming websites.

Additional Support Resources

For additional support, please contact the OIT Help Desk.

The most effective way to troubleshoot Wi-Fi connection issues is in person. If possible, please bring your device to the OIT Help Desk in the Fariborz Maseeh Hall (FMH) Student Services Lobby.