Employee Support Knowledge Base

Welcome to the Employee Support Knowledge Base! The information in this knowledge base is most relevant to current PSU employees.

To engage with this content, you may:

  • Use the search bar to locate specific support content based on key words and phrases.

  • Select a support category to locate support content that is focused on a specific topic.

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Communication and Collaboration Tools

pdx.edu/technology/collaboration

Learn more about website management, resource calendars, and shared email accounts at PSU.

People communicating and collaborating via mobile devices

Data, Analytics, and Reporting

pdx.edu/technology/data

Learn more about Enterprise Resource Planning (ERP) and data analysis tools at PSU.

People gathered in an office space discussing data displayed on charts and screens

Digital Accessibility

pdx.edu/digital-accessibility

Learn more about digital accessibility support, training, and remediation services at PSU.

Four symboles representing physical and cognitive accessibility...a person using a wheelchair, a human brain, human hands using sign language, and a person walking with a cane

Document Management

pdx.edu/technology/documents

Get help working with electronic and print documents using PSU software and systems.

Person kneeling next to file cabinet, interacting with files

Equipment Support

pdx.edu/technology/equipment

Get help with PSU equipment like computers, printers, and phones.

man next to laptop holding a wrench about to repair the computer

Software and Systems Access

pdx.edu/technology/systems

Learn more about accessing and using supported digital tools at PSU!

Person sitting in front of a laptop, engaging with software

Technology Services and Support

pdx.edu/technology/support-services

Learn more about technology services and departmental technical support options at PSU.

Woman standing next to desk wearing headset providing it support digitally over the phone