Service accounts are non-individual accounts created for uses such as departmental email. Service accounts only have access to PSU Gmail. They do not have access to Google Drive, Groups, or other standard PSU G Suite apps.
On this page
Create a service account
To request a Service account, use the Shared email or service account form. All Service accounts require a primary and secondary owner.
Delete a service account
To delete a Service account, use the Shared email or service account form.
Add or remove delegates
OIT does not provide the password for service accounts; you must be added as a delegate to have access. The owner of the service account will be added as a delegate automatically. You also have the option of adding other delegates to the account. Changes to delegates can take up to twenty minutes.
Add a delegate
- Sign in to the Odin Account Manager at oam.pdx.edu.
- Select Manage Service Accounts. You will be presented with a list of service accounts that you own.
- Select the service account that you wish to manage.
- Select Add Delegate.
- Enter the Odin email address of the user you wish to add as a delegate.
- Select Add Delegate.
Note: You can add up to 25 delegates to a service account.
Remove a delegate
- Sign in to the Odin Account Manager at oam.pdx.edu.
- Select Manage Service Accounts. You will be presented with a list of service accounts that you own.
- Select the service account that you wish to manage. The list of current delegates for the account will be listed between the Add Delegates and Add Notify Email tabs.
- Select the X next to the desired user to remove that user as a delegate.
Manage service account options
In the Manage Service Accounts section of the Odin Account Manager, you can also perform the following actions for each service account that you own:
- Transfer primary ownership of the service account.
The primary owner can add delegates, modify other owners, and update the notification email. - Add a secondary owner to the service account.
The secondary account owner can perform all of the tasks of the primary owner. - Add a description for the service account.
- Add a notification email to the service account.
You can add a person or email address to be notified when account maintenance actions are required, such as the departure of the account owner.
Access a service account
Once a user has been successfully added as a delegate, they will be able to access the Service account when signed in to their PSU Gmail account.
To access a Service account's inbox:
- Go to mail.pdx.edu.
- Sign in using your Odin credentials.
- Navigate to your inbox.
- Select your email address or profile photo in the upper right-hand corner of the window.
- In the pop-up window that appears, select the Service account.
Note: The Service account will show "(delegated)" after the email address.