Telecom Coordinators help to ensure their department has access to OIT’s telecom and network services and equipment. Your Telecom Coordinator can request services for your department, and has the fiscal authority to initiate and approve department expenditures that create one-time, recurring, or usage charges on University accounts.
On this page
Repair an existing telephone line
Any faculty or staff member can submit repair requests using the Phone or voicemail problem form in the PSU Help Center.
Order telecommunication services
Contact your department’s Telecom Coordinator to request other telecommunication services. Your Telecom Coordinator will use the TC Service Desk in the PSU Help Center to submit requests on your behalf. (This is a replacement of the TAOS system formerly used at PSU.)
Contact your department’s Telecom Coordinator
Visit the List of Telecom Coordinators to find contact information for your department’s Telecom Coordinator.
Become a Telecom Coordinator
While most departments designate one staff member to be their Telecom Coordinator, some groups designate a backup for when their primary Telecom Coordinator goes on vacation or is not available.
To become a Telecom Coordinator, send an email to help-tdc@pdx.edu including the following information:
Name of your department head
Your department’s index codes
It may take up to 15 business days after receipt of your request to have access granted. We recommend that you request a training session with us if you haven't performed these duties before.