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Telecom Coordinators help to ensure their department has access to OIT’s telecom and network services and equipment. Your Telecom Coordinator can request services for your department, and has the fiscal authority to initiate and approve department expenditures that create one-time, recurring, or usage charges on University accounts.

On this page

Repair an existing telephone line

Any faculty or staff member can submit repair requests using the Phone or voicemail problem form in the PSU Help Center.

Order telecommunication services

Contact your department’s Telecom Coordinator to request other telecommunication services. Your Telecom Coordinator will use the PSU Telecom and Networking Request form to submit requests on your behalf. (This is a replacement of the TAOS system formerly used at PSU.)

Contact your department’s Telecom Coordinator

Visit the List of Telecom Coordinators to find contact information for your department’s Telecom Coordinator.

Become a Telecom Coordinator

While most departments designate one staff member to be their Telecom Coordinator, some groups designate a backup for when their primary Telecom Coordinator goes on vacation or is not available.

To become a Telecom Coordinator, send an email to help-tdc@pdx.edu including the following information:

  • Name of your department head
  • Your department’s index codes

It may take up to 15 business days after receipt of your request to have access granted. We recommend that you request a training session with us if you haven't performed these duties before.

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