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Use the information on this page to learn how to update your site’s navigation, page URLs, and manage redirects. For best practice resources, visit the Getting Started guide.

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Table of Contents

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titleSite navigation

The structure of your site is composed of the actual pages on your site and how those pages are organized. Your visitor’s path through those pages should be direct and clear.

Have you ever gone to a site and had no idea where anything was? You needed to get specific information, but had to go through three or four menu areas before finding what you needed? Or kept needing to backtrack? That is a site with poor site structure.

You probably felt frustrated. Or annoyed. Or maybe even angry. 

That’s how your visitors feel if they visit your site with a specific goal in mind, but get lost in your site because your site’s navigation is unclear.  

Don’t let your visitors get lost in your site. Make their path clear and their marker posts obvious.

The first thing you want to do is make sure your site isn’t overloaded with pages

Analytics show that on average visitors go to 4 or less pages per site per visit.

If your site has 300 pages, no matter how well organized it is, your visitors won’t stick around long enough to find anything. 

So before adding a new page, ask if it would be more appropriate to add the content to an existing page. These days, people prefer to scroll through a longer page on a single topic, rather than clicking through multiple pages.

You don’t just want to make sure the physical number of pages is manageable. You also want to ensure the page content passes the ROT test: is the content Relevant, Outdated, or Trivial?

Relevant: Does this content benefit your audience? Does it support your site’s purpose?

Outdated: Is this information still current? Will it be outdated soon, and if so is there a plan to remove it at that point?

Trivial: Will this content help many people, or just one or two? If it’s just one or two, they may be better served emailing or calling. 

There are a few basic rules when it comes to organizing your pages in your navigation.

Every page (except your homepage) should be in your navigational menu.

Your homepage is linked at the top of every page in your site, so it’s redundant to add it to the navigational menu.

For all your other pages, adding them to a well-structured navigational menu makes it easier for visitors to find pages and navigate through your site. It also helps search engine crawlers to better understand your site.

You’re limited to three menu layers: top-level, secondary, and sub-secondary. Though you can technically add more layers, they will display the same as the sub-secondary menu items. 

Your menu has a hierarchical organization. Sub-secondary layers are nested under secondary layers, and secondary layers are nested under top-level navigation.

Your menu hierarchy should be structured so the pages in nested menus have the same theme/category as the parent menus.

Each menu should have 2-7 items - 5 is the ideal number, though.

Each menu area (top level menu or a single secondary or sub-secondary menu) needs a limited number of menu items.

Only one menu item, and the menu will get looked over.

More than seven and there are too many items for your visitor to scan - they’ll miss what may otherwise be important menu links.

Create topic-based menu titles that are unique to the page’s content.

Your visitors need to know what content they’ll find when they click on a menu link title, before the page loads.

As such, your menu link titles need to be specific to the page content. For example, “people” is not an effective menu link title. It could represent too many things - staff biographies, directory, faculty listings, grad students, etc.

Instead, you’ll want the specific content for that page, such as “Staff Biographies”.

Organize your menu so the most important (or most popular)
links are are the start and end of the menu.

People skim menus like they skim essays: they start with the beginning and end, then go into the middle if needed.

So organize your menu with the important stuff at the beginning and end.

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