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The Office of Information Technology (OIT) fully supports PSU-owned computers that meet

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PSU’s Supported Hardware Configurations Standard and provides limited, best-effort support for non-standard devices, mobile devices, and personal devices which are being used for PSU-related purposes.

Support for PSU

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Standard Hardware

  • workstation setup

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  • operating system installation

  • system management

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  • software installation (including necessary assistance with purchased licenses)

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  • extensive troubleshooting

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Support for Non-Standard Hardware

Support for non-standard

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hardware, mobile devices, and personal devices includes:

  • limited PSU-related software installation

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  • assistance connecting to PSU resources

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  • basic troubleshooting

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Note

Support for non-standard hardware may be subject to a fee. OIT can also advise on Hardware Purchasing and Software Purchasing.