When you don't observe expected configuration changes in OnBase, a support agent may ask you to exit OnBase completely and then relaunch the application. Follow the steps below to exit and relaunch OnBase.
Exit and Relaunch OnBase
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Identify the OnBase icon and select to open the context or pop-up menu
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Select the “Exit OnBase” option
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When the OnBase icon is no longer present in your system tray, open the Unity Client as you would normally. Your configuration changes should now be applied.
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