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Prerequisites

• Ensure that your computer is connected to the PSU network (via Wi-Fi or a network cable).
• Either the name of the queue you wish to add, or information you can use to identify it. Print queues typically follow the naming convention "College-Department-Building-Room."

Finding and installing a print queue

To find and install a print queue, follow these steps:

Windows

1. Select the Start button.
2. Select Devices and Printers.
3. Select "Add a printer".
4. Select "Add a network, wireless or Bluetooth printer".
5. Select "The printer that I want isn't listed".
6. Select "Find a printer in the directory, based on location or feature" and select Next.
7. In the Find Printers window, there are several ways to locate the print queue you wish to add:
   • Type your building and room number in the "location" field (ex: type "SMSU 209" to show the print queues in that room), or
   • Search for part of the queue’s name in the “Name” field. For best results, surround your query with asterisks (ex: type “*oit*” to find all print queues with “oit” in their names).
8. Double click the printer you want to add.
9. If a dialog window appears that says "Do you trust this printer?", select "Install Driver".

macOS

1. Select the Apple icon in the upper left corner of the screen.
2. Select System Preferences.
3. Select Printers & Scanners.
4. Select the + symbol at the bottom of the printer list. 
5. Search for the print queue's name in the search field. The queue will have OITPS1 at the front of its name.
6. Select the print queue you would like to add from the list.
7. In the Use field, select Choose a Driver.
8. Select Software from the dropdown list. 
9. Search for the printer or copier's model in the Printer Software menu that appears.
10. Select the correct driver for your printer and then select Add to add the queue to your computer.

Further resources

If the printer does not work after being installed, try restarting your computer. If that fails and other people are also unable to print to the printer, make sure the printer's network cable is firmly connected. You can also try restarting the printer.

If you are printing to a copier that utilizes user codes, you will need to add your user code before you can print successfully.

If you need to create or change your print queue, complete the Print queue request form.

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