There are several support options for Portland State's document imaging management service, currently provided by Hyland OnBase.
Client
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Guides
If you need assistance using the OnBase clients, refer to the following guides:children
Online
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Support
Hyland, the company that developed OnBase, offers a large library of training material and other resources at the the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland Training sitethe Hyland University website.
Further
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Resources
If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can request help through the OnBase support request form.
Department | Coordinator | |
|---|---|---|
Undergraduate Admissions (ADM) | Stephen Whitney |
Human Resources | Brandon Bighaus | |
Graduate Studies | Rafid Chowdhury |
HR
Justin Moore
Financial Aid | Alex De Steiguer |
OAA
Patricia Williams
Registrar’s Office | Kathy Thomas |
OGS
Jim Bauer
Sponsored Projects Administration | Cheryl Kose |
OSFA
Alex De Steiguer
Student Financial Services | Lucian Cotor |
RO
Lorenzo Guzman
UFS Accounts Payable Invoices | University Financial Services |
SSW
Tyson Van Overhill
UFS Viking Travel and/or Personal Reimbursements | University Financial Services | |
UFS |
Rita Snodgrass
PCard Online Module | University Financial Services |
UHRL
Cori Watkins
University Housing and Residence Life | Morgan Hynson | |
Any other department | OIT Imaging |