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There are several support options for Portland State's document

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management service,

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OnBase.

Client

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Guides

If you need assistance using the OnBase clients, refer to the following guides:

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Online

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Support

Hyland, the company that developed OnBase, offers a large library of training material and other resources at

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the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at

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the Hyland University website.

Further

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Resources

If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can request help through the OnBase support request form.

Department

Coordinator

Email

Undergraduate Admissions (ADM)

Stephen Whitney

whit26@pdx.edu

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Human Resources

Brandon Bighaus

bbighaus@pdx.edu

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OGS

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Jim Bauer

Graduate Studies

Rafid Chowdhury

racho2@pdx.edu

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Financial Aid

Alex De Steiguer

ajcarr@pdx.edu

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RO

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Lorenzo Guzman

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Registrar’s Office

Kathy Thomas

kathy.thomas@pdx.edu

Sponsored Projects Administration

Cheryl Kose

ckose@pdx.edu

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SSW

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Tyson Van Overhill

Student Financial Services

Lucian Cotor

lucian@pdx.edu

UFS

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Jarred Trapp

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Accounts Payable Invoices

University Financial Services

cmpacct@pdx.edu

UFS Viking Travel and/or Personal Reimbursements

University Financial Services

travel@pdx.edu

UFS PCard Online Module

University Financial Services

pcard@pdx.edu

University Housing and Residence Life

Morgan Hynson

mhynson@pdx.edu

Any other department

OIT Imaging

Submit the OnBase support request form