There are several support options for Portland State's document imaging management service, currently provided by Hyland OnBase.
Client
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Guides
If you need assistance using the OnBase clients, refer to the following guides:
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Online
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Support
Hyland, the company that developed OnBase, offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland Training siteUniversity website.
Further
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Resources
If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can request help through the OnBase support request form.
Department | Coordinator | |
|---|---|---|
Undergraduate Admissions (ADM) | Stephen Whitney |
Human Resources | Brandon Bighaus |
OGS
Jim Bauer
Graduate Studies | Rafid Chowdhury |
Financial Aid | Alex De Steiguer | |
Registrar’s Office | Kathy Thomas |
RO
Lorenzo Guzman
Sponsored Projects Administration | Cheryl Kose |
SSW
Tyson Van Overhill
Student Financial Services | Lucian Cotor | |
UFS |
Jarred Trapp
Accounts Payable Invoices | University Financial Services | |
UFS Viking Travel and/or Personal Reimbursements | University Financial Services | |
UFS PCard Online Module | University Financial Services | |
University Housing and Residence Life | Morgan Hynson | |
Any other department | OIT Imaging |