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Your access may have been blocked because of virus activity or a DMCA a DMCA violation. If so, your web browser will display a message with a ticket number and a reason you’ve been blocked. You should also receive an email notifying you about the problem.
To resolve this issue, contact the Help Desk and please contact the OIT Help Desk and provide the ticket number to our staff. The Help Desk employee will explain what steps must be taken to have your access restored.
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You should verify the physical connection between the your machine and the network port is secure (for example, that everything is plugged in properly). Please reference Residential Networking Jacks for for more information about the location of ports in your dorm.
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If none of these solutions resolve your connection problems, please contact the the OIT Help Desk. If OIT Help Desk cannot resolve your issue over the phone, you may be required to bring your device to the OIT Help Desk in the Fariborz Maseeh Hall (FMH) Student Services Lobby.
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