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The PSU Help Center, found at go.pdx.edu/help, is a central place for students, faculty, and staff to request IT services and search the IT knowledge base. 

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To sign up for an account, follow these steps:

  1. Select Log in in the upper-right corner.

    Home page of Help Center showing Log in buttonImage Modified




  2. On the Log in screen, select Sign up.

    Log in screenImage Modified




  3. On the Sign up screen, enter your @pdx.edu email address then select Send link.

    Sign up screenImage Modified



    You will encounter a confirmation screen instructing you to check your email.

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  4. You will receive an email with the subject Finish signing up to PSU Help Center. Select the Sign up button in the email to complete the sign up process. 

    Email contains a link to complete sign up processImage Modified



  5. On the Sign up screen, enter your full name and choose a password. Then select Sign up.

    Sign up screen select passwordImage Modified


    You will now be able to use these credentials to log in to the PSU Help Center and check on the status of any requests that you make.