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There are several support options for Portland State's document management service, OnBase.

Client Guides

If you need assistance using the OnBase clients, refer to the following guides:

Online Support

Hyland, the company that developed OnBase, offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland University website.

Further Resources

If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can request help through the OnBase support request form.

Department

Coordinator

Email

Undergraduate Admissions (ADM)

Stephen Whitney

whit26@pdx.edu

Human Resources

Brandon Bighaus

bbighaus@pdx.edu

Graduate Studies

Jim Bauer

bauerjp@pdx.edu

Financial Aid

Alex De Steiguer

ajcarr@pdx.edu

Registrar’s Office

Kathy Thomas

kathy.thomas@pdx.edu

Sponsored Projects Administration

Cheryl Kose

ckose@pdx.edu

Student Financial Services

Lucian Cotor

lucian@pdx.edu

UFS (Invoices, Viking Travel, and Viking PRO)

Jarred Trapp

jtrapp@pdx.edu

University Housing and Residence Life

Morgan Hynson

mhynson@pdx.edu

Any other department

OIT Imaging

Submit the OnBase support request form


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