When you don't see expected configuration changes in OnBase, a technician may ask you to exit OnBase completely and then relaunch the application. Follow the steps below to exit and relaunch OnBase.
Exit and relaunch OnBase
- Find the OnBase icon in your system tray. If the OnBase icon is not visible, select the up arrow in your system tray, then select the OnBase icon.
- Right-click the OnBase icon, then select Exit OnBase.
- When the OnBase icon is no longer present in your system tray, relaunch the Unity Client. Your configuration changes should now be applied.