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There are several support options for Portland State's document management service, OnBase.

Client Guides

If you need assistance using the OnBase clients, refer to the following guides:

Online Support

Hyland, the company that developed OnBase, offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland University Website.

Additional Support Resources

If you need further support or have any questions, please email your department coordinator. If you are unsure who your coordinator is, you can submit an OnBase Support Request.

Department

Coordinator

Email

Undergraduate Admissions (ADM)

Stephen Whitney

whit26@pdx.edu

Human Resources

Brandon Bighaus

bbighaus@pdx.edu

Graduate Studies

Rafid Chowdhury

racho2@pdx.edu

Financial Aid

Alex De Steiguer

ajcarr@pdx.edu

Registrar’s Office

Kathy Thomas

kathy.thomas@pdx.edu

Sponsored Projects Administration

Cheryl Kose

ckose@pdx.edu

Student Financial Services

Lucian Cotor

lucian@pdx.edu

UFS Accounts Payable Invoices

University Financial Services

cmpacct@pdx.edu

UFS Viking Travel and/or Personal Reimbursements

University Financial Services

travel@pdx.edu

UFS PCard Online Module

University Financial Services

pcard@pdx.edu

University Housing and Residence Life

Morgan Hynson

mhynson@pdx.edu

Any other department

OIT Imaging

Submit the OnBase support request form


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