Send a Campus-Facing Email via Emma

Owned by Michele Bromley
Aug 22, 2022
2 min read

Import Recipients List

  1. Validate the customer’s .csv files contains a single column of email addresses (with no header row).

  2. Log into the OIT TECG01 Emma account using your designated login.

  3. Open the Audience tab and select Imports from the left sidebar menu.

  4. Select Import contacts, and under Step 1: Upload your list, select  Choose file to upload the .csv file from your computer.

  5. Select Continue. Under Import new contacts and Contact Fields, select Email. 

    1. Ensure that the Skip checkbox is not checked.

  6. Under Step 3: Choose your groups, either Add a new group or select an existing group, then select Continue. 

  7. Under Summary, select Import.

Create a New Campaign

  1. From the Home page or the Campaigns page, select Create new campaign.

  2. Give the campaign a name, for example: Duo Notice to Students. 

  3. Select Continue.

  4. You have multiple options: select a previously-sent campaign to modify and use, select a template, or start from scratch.

  5. After you've composed your email, select Review & Send.

  6. In the Choose Recipients field, add the group that you created when you imported your contacts list by selecting the button to the right of the text field.

    1. Remember to add yourself as a recipient in the text field.

  7. Enter a subject line, sender name and sender email, and choose whether to send your email now, in which case you will select Send now or you can select Schedule for later.

    1. If you choose Schedule for later you will be prompted to select a day, hour, minute and am/pm. There is a field to notify email addresses when the email is sent out. Once you are done, select Schedule it!

Protect Recipient Privacy

So our email recipients are not alarmed by the links we include in emails, we must turn off the built-in link tracking feature in Emma. This is required by OIT's Email Web Link Standard: 

To edit text links to make them not redirect to Emma (note, this is not for images or buttons) you will need to open the code view of your text block and add the following attribute to an <a> tag: no_track="1"

 

The whole thing will look something like this:

 

<a href="https://oam.pdx.edu/ " no_track="1">

 

Open the code view for your text block by selecting the "< / >" block from the text edit toolbar.  That looks like this:

Emma editor tool tab with the Code option highlighted

 

You may also want to use visual panels to communicate related information, tips or things users need to be aware of.