OIT Communications Support Resources
- Michele Bromley
- Kelly Thomas
You’re wanting to get your message out there, maybe it’s a software, maybe it’s a service or even a new technology lab; regardless what it is, there are a multitude of different ways to utilize the Department of Accessibility and Content’s (DAC) services or that of the University. Below is a list of services, links and what you’ll need for requesting them.
DAC Related Services
MyEmma
MyEmma is a marketing platform that can be utilized to send mass emails to targeted users. This service has been used to send notices about services deactivating and other outreach. If you are wanting to request this service you can fill out a form for Campus-Facing Communications.
OIT Website
The OIT website can be a great resource not only for a website such as the Technology Procurement pages, but an excellent way to highlight a service like the Ellen Drake Weeks Laptop Scholarship. The OIT website is home to the Tech Talk: OIT Blog and the OIT Service Catalog. To seek services for either of those services reference the following links:
Tech Talk: The OIT Blog
The Tech Talk blog is a great way for OIT departments to submit a fun, concise blurb about a product, service, alert, etc. The blog is often used in conjunction with a Currently post or MyEmma email to act as an initial landing page of information that can direct the customer to a support article.
PSU Knowledge Bases (PSU KB)
Creating an article for the public and/or customers to reference can be helpful for teams looking to reduce the amount of traffic that they receive. An article can act as a great guide for customers to reference when they’re be helped, directed to potentially in other documentation or even referenced in their service offering pages.
University Communication (UCOMM) Services
Currently
The Currently is a UCOMM managed weekly email newsletter that is specific to PSU’s faculty and staff. The submissions has a max of 80 characters. UCOMM also has the ability to change verbiage of the text provided even after submission.
Other UCOMM Resources
Accessibility, Usability, and Inclusivity Best Practices
As always, it’s important to keep accessibility, usability, and inclusivity in mind when generating digital content. DAC manages a wealth of digital accessibility support articles in the PSU Help Center that outline current best practices. If you have any questions or need help with the accessibility of your content, please submit a Digital Accessibility Support Request.