pdx.edu Support Resources

 

The pdx.edu system is a public-facing, visitor-focused, suite of sites used to promote Portland State University and its services. This is separate from other site types, such as the Library site (library.pdx.edu), Google Sites, and web.pdx.edu sites.

All sites are managed and created using pre-designed templates and layouts that follow brand identity and accessibility guidelines. Additionally, all content creators are required to follow brand identity guidelines as well as the the EIT Accessibility Policy and PSU’s Digital Privacy Policy (under review), both of which follow applicable law. Contact the Accessibility & Content Team for questions about accessibility.

This page, intended for new and existing pdx.edu site owners and content creators, provides an overview of functionality and general use resources pdx.edu sites.

For support related to marketing, SEO, content, and Academic Program Page requests, check the Web Communications page from University Communications.

Active alerts

October 27: Decommissioning of the d7archive.pdx.edu. Download or copy all needed content and files before that date. To access the archive off campus you must be logged into the VPN.

Documentation

  • Getting started - start here to learn about logging into your site, the admin menu, accessibility, and building your first page.

  • Content & media - understand different content you can include in your site, including written content, media, documents, and external embed options.

  • Landing pages - learn how to build and manage the most frequent page type on your site.

  • Navigation & URLs - manage your site’s navigation menu, page URLs, and redirects.

  • Syndication - create news, events, and profiles shared on multiple sites in pdx.edu.

  • Pre-formatted pages - engage with content unique from landing pages; may require special access.

You can also search the pdx.edu Support Resources to find the exact documentation you need:

Additional resources

Common requests

We are not accepting new site requests at this time. View existing sites in the Site Listing sheet.

Site ownership

Every site has one site owner, who is the primary point of contact if there are problems with the site that need to be addressed or there are other concerns. The site owner has the agency to make decisions on behalf of the site; they are also responsible for certain site-wide management options including social media integrations and a site’s Contact page.

As a site owner, you’ll first want to login to your site.

After logging in, find these administrative management options by navigating to "Configuration → System → PDX D8 Site Config" in the administrative toolbar.

Events layout

"Configuration → System → PDX D8 Site Config → Events"

When a site user adds an "Upcoming Events" paragraph block, it can display one of three ways: Horizontal, Vertical, or Circle. This is a global change for your site - choosing one style will make every Upcoming Events paragraph block on your site appear in that style. This only impacts the display of the paragraph block; the function will remain the same.

"Configuration → System → PDX D8 Site Config → Gallery"

This is the page title for the Gallery page. Not all sites use Galleries (also known as Portfolios), but if yours does, this configuration allows you to change the Gallery page title. We work with sites that do use the Gallery function to ensure they know about this feature. 

Set default images

There are two areas where you can set default images. Each one serves a slightly different function.

"Configuration → System → PDX D8 Site Config → Set Featured Block/News Article Default Image"

  • There are paragraph blocks that display a combination of recent news (or blog) posts along with a Twitter feed. These paragraph blocks require images for the news/blog articles, but those don't always have images. As such, you can choose a default image to display instead.

"Configuration → System → PDX D8 Site Config → Set Paragraph Types Default Image"

  • This is a default image if a content feed requires an image, but there's none provided. Feel free to add one, but it's not necessary. 

Theme variations

"Configuration → System → PDX D8 Site Config → Theme Variations"

Themes change the color scheme for the site. At the moment, the Default theme is the only one you want to use. We are still testing the accessibility and visual continuity of the other themes.

Social Media Feeds

There are various paragraph blocks that show the recent feed from your department's Facebook, Instagram, and Twitter accounts. These are, by default, set to PSU's feeds. However, if your department has its own feed that it would like to highlight, you can do so by modifying these sections.

Facebook

"Configuration → System → PDX D8 Site Config → Facebook"

Do not update this information. The Facebook integration is currently non-functioning.

Instagram

"Configuration → System → PDX D8 Site Config → Instagram"

Enter the full and complete URL for your instagram page in the top text box (eg. "https://www.instagram.com/pdxbschool/"). Enter your instagram user name in the bottom text box (eg. "pdxbschool"). 

Twitter

"Configuration → System → PDX D8 Site Config → Twitter"

Enter your Twitter username. 

Notes:

  • Never change the settings under "Configuration → Twitter feed" - that is a separate set of modifications that will cause your Twitter feed to malfunction if you modify them. 

  • Retweets will display as an empty white box. So if your site frequently retweets content, you may not want to use the Twitter Embed.

The Contact page is your site's main point of contact. It is a templated page type, so all you need to do is build the page, add the appropriate content, and update as needed.

See an example contact page.

Creating a contact page

Before making a contact page, verify there isn't a contact page already on your site. If your site already has a contact page, you'll want to edit that instead. 

Check if there is an existing page

  1. Use the admin menu to select "Content".

  2. In the filter options, choose "Contact" as the content type and filter. 

    1. If there are no results, then you can add a new contact page.

    2. If there are results, then edit the existing page.  

Make a new contact page

To create a contact page:

  1. Go to “Content → Add Content → Contact Page”

  2. Complete the form.

  3. Save the page.

Edit an existing contact page

To edit an existing contact page:

  1. Select "Content" in the admin menu.

  2. In the filter options, choose "Contact" as the content type and filter.

  3. Select "Edit" to the right of the contact page name.

  4. Update the form as needed.

  5. Save the page.

Contact page form fields

Page Title

Keep this descriptive but short. Suggestions: "Contact Us", "Contact Department Name", "Contact".

Subtitle

Displays below the page title; this is optional. 

Displays above the left sidebar, directly above the "Sidebar Links - Departments".

You can have as many of these as make sense. To add new ones, select "Add another item" at the bottom of this section. To delete one, just remove the content in the URL and Link Text fields.

  • URL: If the link is to a page on your site, just start typing the page name and select from the options. If the link is to an external page, enter the full and correct URL. 

  • Link Text: Make this accessible and clear. Don't repeat the URL. Generally, we suggest using the department's name (no acronyms). 

These display below the "Sidebar Links - Departments". You can have as many of these as make sense. To add new ones, select "Add another item" at the bottom of this section. To delete one, just remove the content in the URL and Link Text fields.

  • URL: If the link is to a page on your site, just start typing the page name and select from the options. If the link is to an external page, enter the full and correct URL. 

  • Link Text: Make this accessible and clear. Don't repeat the URL. Generally, we suggest using the name of the resource, or the action associated with the resource.

Location

In the field that says "Enter a location" start typing the street address. Options will appear, select the correct one and the map will update. 

Contact Items

There are two types of Contact Items: the Rich Text Editor and the Social Media Icons. These show under the map in two columns; if you add more than two, the additional ones will stack (in two columns) under the preceding ones.  Add as many as make sense.

These contact items will be divided into two columns based on the amount of text in each item. On the example contact page the contact items are in the following order (to give you a point of reference):

  1. Get email support

  2. Follow us

  3. Contact item 1

  4. Contact item 2

  5. FirstName LastName

  6. Position Title

You may need to play around with it a bit to get your desired organization.    

To add a new item, select "Add Contact Item" at the bottom of this section. To delete an item, select "Remove" in the top-right of the item you want removed.

  • Rich Text Editor: This is a text entry field where you can add things like email addresses, contact information for individuals, etc. To make paragraphs, use "enter" on your keyboard if you want a large space between lines, or "shift+enter" if you want small spaces between lines. 

  • Social Media Icons: These are pre-determined social media icons (Twitter, Facebook, LinkedIn, Tumblr, Instagram) where you can add the details for the desired feeds. Enter the ones you want displays; any that are blank will not show. Read the help text beneath each icon type to see what information needs to be entered. 

Additional Details

These show after the Contact Items. It's a single columns text entry field. 

Webform

You can add a single form that collects and sends information a pre-selected email address. If you want to use the webform, choose "Contact" from the dropdown and submit a support request to let us know what email you want in the webform. Be sure to include the URL of your site.

If you do not want the webform, choose "- Select -".

Contact page URL

There is one additional step to have a clean URL for your contact page:

  1. In the right sidebar, there is a section titled “URL Alias”; Find that section

  2. Deselect "Generate automatic URL alias"

  3. Replace the text in the URL alias field with /contact

To change the Site Owner for a site, submit a support request. Check the Site Listing sheet to contact a Site Owner.

General guidelines

Since pdx.edu sites are public-facing and represent PSU as a whole, additional guidelines must be followed when working on pdx.edu sites. These include, but are not limited to:

  • Every site is required to have one registered site owner as the primary point of contact for the site.

  • Sites must be actively managed and updated on a regular basis, at minimum every couple months.

  • All content on each site must follow applicable PSU policy, including the EIT Accessibility Policy and the Digital Privacy Policy (under review).

  • Sites must follow brand identity guidelines, as outlined by University Communications.

  • Sites are not intended for internal department content or file storage. Alternative resources, such as Google Sites, Google Drives, and other available resources should be used for those purposes.

  • External vendors may not perform work on pdx.edu sites without vetting and approval from the Site Dev Team. Contact the Site Dev Team prior to starting any project that involves changes to pdx.edu beyond that which an Editor, Content Manager, or Site Owner can perform.

We reserve the right to rename, disable, delete, or modify settings of pdx.edu sites that do not follow these guidelines. Additionally, code access to the platform is restricted to better support these guidelines.