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Google Voice at PSU is available to University employees for calls, text messages, and voicemail. Google Voice provides users with a phone number that can be used for calling and texting on multiple devices including web browsers and mobile devices. Users can save time by reading voicemail in their email inbox, receive protection from spam calls, block unwanted callers, and screen calls before answering.



Start Using Google Voice

To request Google Voice, contact your Technology Coordinator.

Google Voice on Your Computer

Navigate to voice.pdx.edu to use Google Voice from your computer. You can also place and receive calls directly from Gmail (mail.pdx.edu) using the Google Voice widget (not available to shared lines). Visit Google’s system and browser requirements for Voice to ensure compatibility with your system.

Google Voice on Your Mobile Device

Emergency Service Calling

When your new phone number is requested, your Technology Coordinator will ask you to review the Google Voice Emergency Calling Information to ensure your safety. For additional details, visit Google’s Call Emergency Services support web page.

On-Campus Calls

In a web browser (voice.pdx.edu) or on the mobile app, you can search for and dial PSU employees by name. To make an on-campus call with Google Voice without the directory, you will need to dial all 10 digits. For example, to call the OIT Help Desk, dial 503-725-4357.

Off-Campus Calls 

To make an off-campus call with Google Voice, you don't need to dial 9 first. Dial the 10-digit phone number from your desk phone, web browser, or the Google Voice app in your cell phone. You can also make international calls using Google Voice.

Google Voice Next Steps

We recommend the following Google Voice support articles to get you started:

If you are using a desk phone and want to learn how to transfer a call, set up speed dial, or change the ringtone on your desk phone, navigate to Google’s Use a Desk Phone with Voice support web page.

Google Voice Use Case FAQs

 Can I use Google Voice if I monitor multiple phone lines for my department?

Yes! Google Voice supports multiple line appearances through the use of Ring Groups. If you monitor multiple phone lines, please ask your Technology Coordinator to submit the migration request to ensure the phone lines are setup correctly.

 Can my department use Google Voice for call center functionality?

For smaller call centers, such as those that don’t use call center agent IDs or don’t have complex phone trees, Google Voice Auto Attendants and Ring Groups may be a good option! Please reach out to help-tdc@pdx.edu if your department would like to explore using Google Voice for call center functionality.

 Does Google Voice have conference calling (3-way calling)?

Not at this time, but we have communicated this need to Google and hope to see it in a future release.

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