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Current page status

Content Managers can change it to…

Editors can change it to…

Approvers can change it to…

Publicly visible

Draft

  • Review

  • Published

n/a

No

Review

  • Draft

  • Published

  • Draft

  • Draft

  • Published

No

Published

  • Draft12

  • Archived

n/a

Yes

Archived

  • Draft

  • Published

  • Draft

  • Archived

No

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editornote
editornote
1There is no automated notification method to let Approvers know a draft is ready to review. When an Editor sets a draft to review, they must tell the Approver.

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publishedtodraft
publishedtodraft
12Changing a published page to draft or review creates a second version of the page where you can draft updates while leaving the previously published version visible to the public. To remove a published page from public view, you must change the status to archived. Anchoreditornoteeditornote2There is no automated notification method to let Approvers know a draft is ready to review. When an Editor sets a draft to review, they must tell the Approver.

Expand
titleTroubleshooting for Editors

You have content ready for review

You've edited a page and are ready for your approver to publish it. It's in the "Review" state.

Fix: Tell your publisher in person or over phone/email that you have a page ready for approval. There is no automated notification. 


Your approver said they don't have the ability to publish a page you edited

You drafted changes to a page and told your approver it's ready. But they said the system isn't giving them the option to publish it. 

Fix: Check the moderation state. If it's in "Draft" your approver cannot publish the page. Change the moderation state to "Review", then ask your approver to check again.


Your approver told you a page you submitted for review needs more updates

You submitted a page to your approver already, but they came back and said it needs more updates.

Fix: If it's still in the "Review" moderation state, change it to "Draft" and make the updates. If it's already in the "Draft" moderation state, go ahead and make the updates. When done, change the state back to "Review" and notify your approver. 


A published page needs updating

Either you or your approver was reviewing the site and came to the determination that one of the published pages needs updates. 

Fix: Change the page's moderation state to "Draft" and make the needed changes. This will not affect the published page until the updates are published by your approver. When you're ready for that to happen, change the moderation state to "Review" and tell your approver it's ready. 

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